orders placed after 12 July will be shipped 31 July onward

Shipping

 

 

All sales are final. No order amendments or returns will be accepted.

We ship orders worldwide, normally within three business days. We follow the FIFO rule - First In, First Out. The shipping option you choose is irrelevant.

Now comes the fine print - these are guidelines. Sometimes life happens and we need a bit longer to ship your order. Or there is a holiday.

Or we might be busy doing a happy dance while processing an order overload and there may be delay.

Finally, as much as we would like to meet you in person and give you a hug, orders cannot be picked up at the Reina Organics office.

We do not ship to P.O. boxes.

Shipping costs

The shipping costs for each order depend on its value. The bigger the order (as in the higher total amount, not bigger size), the less you pay for shipping. 

Due to the big discounts we are offering in our final weeks, we do not offer free shipping.

For most destinations we offer various shipping options - standard, priority, UPS and DHL Express. 

If you're in a hurry to get your hands on your Reina Organics goodies, DHL Express offers next day delivery to a great deal of destinations in Europe.

Below we have an overview of the shipping options and delivery times per country.

For countries which are not listed here, please send us an email to connect @ reinaorganics.com for a shipping quote.

Keep in mind that at checkout these rates will be displayed excl VAT. This may be a tiny bit, or a lot confusing, and we're working on making it easier for you.

Tracking

Most shipping methods offer tracking. The exception is our standard delivery option.

But that's cool too. You like surprises, don't you?

Orders which cannot be delivered

If your Reina Organics package is returned to us because of incorrect or incomplete address or you failed to collect your package from the postal office, we'll need you to pay for the second shipping (even if your order comes with free shipping).

Keep in mind that at checkout these rates will be displayed excl VAT. This may be a tiny bit, or a lot confusing, and we're working on making it easier for you.

 

THE NETHERLANDS
Standard

All orders 

€ 6.95

Delivery times, 

from shipment

1

business day

 

AUSTRIA, DENMARK, FRANCE, LUXEMBOURG, UNITED KINGDOM

Austria, Denmark, France, Luxembourg, United Kingdom Standard Priority UPS DHL Express

All orders 

 € 9.95

 € 11.95

€ 19.95

€ 25.95

Delivery times, 

from shipment

8-10

business days

6-7

business days

3-4

business days

1

business day

 

BELGIUM, GERMANY

 

Belgium, Germany

Standard

Priority

UPS

DHL Express

All orders

 € 9.95

 € 10.95

€ 13.95

€ 25.95

Delivery times, 

from shipment

5-6

business days

3-4

business days

2-3

business days

1

business day

 

CZECH REPUBLIC, POLAND

Czech Republic, Poland Standard Priority UPS DHL Express

All orders

 € 11.95

n/a

€ 17.95

€ 28.95

Delivery times, 

from shipment

6-7

business days

 

n/a

3-4

business days

1

business day

 

ITALY

Italy Standard Priority UPS DHL Express

All orders 

 € 9.95

n/a

€ 16.95

€ 25.95

Delivery times, 

from shipment

8-10

business days

 

n/a

2

business days

1

business day

 

FINLAND

Finland Standard Priority UPS DHL Express

All orders

 € 11.95

 n/a

€ 19.95

€ 28.95

Delivery times, 

from shipment

8-10

business days

 

n/a

4-7

business days

1

business day

 

SWEDEN

Sweden Standard Priority UPS DHL Express

All orders

€ 9.95

€ 15.95

€ 19.95

€ 25.95

Delivery times, 

from shipment

8-10

business days

6-7

business days

3-4

business days

1

business day

 

IRELAND, PORTUGAL (MAINLAND), SPAIN

Ireland, Portugal Mainland, Spain Standard Priority UPS DHL Express

All orders

 € 11.95

€ 17.95

€ 19.95

€ 28.95

Delivery times, 

from shipment

8-10

business days

6-7

business days

4-5

business days

1

business day

 

BULGARIA, CROATIA, CYPRUS, ESTONIA, GREECE, HUNGARY, LATVIA, LITHUANIA, MALTA, ROMANIA, SLOVAKIA, SLOVENIA

Bulgaria,

Croatia, Cyprus, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia

Standard Priority UPS DHL Express

All orders

 € 15.95

n/a

n/a

€ 28.95

Delivery times, 

from shipment

10-12

business days

n/a

n/a

3

business days

 

NORWAY, SWITZERLAND*

Norway, Switzerland Standard Priority UPS DHL Express

All orders

€ 13.95

n/a

n/a

€ 23.95

Delivery times, 

from shipment

8-10

business days

 

n/a

 

n/a

1

business day

* the rates for orders with delivery address outside the European Union are exclusive VAT as we do not collect VAT.

 

ARUBA, HONG KONG, INDONESIA, JAPAN, MALAYSIA, MALDIVES, NEW ZEALAND, PHILIPPINES, SINGAPORE, UNITED STATES*

Aruba, Hong Kong, Maldives, Japan, Malaysia, New Zealand, Philippines, Singapore Standard Priority UPS DHL Express

All orders 

€ 24

n/a

n/a

€ 40

Delivery times, 

from shipment

13-15

business days

 n/a

 n/a

6

business days

 * the rates for orders with delivery address outside the European Union are exclusive VAT